Legal Entity: Healthy Digital Solutions Company
Effective Date:
December 9, 2024
At Flow21 Systems™, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the Data Privacy Act of 2012 (Philippines) and the Personal Data Protection Act (PDPA) (Singapore).
We collect the following types of information when you interact with our platform, website, or services:
Personal Information: Name, email address, phone number, and business details provided during account creation or service usage.Usage Data: Information about how you use our platform, including IP address, device type, browser type, and pages visited.Payment Information: Billing details and transaction records for paid services.
We use the information we collect for the following purposes:
To provide, manage, and improve our platform and services.To communicate with you, including responding to inquiries and sending updates.To process payments and manage subscriptions.To personalize your experience and offer relevant features.To comply with legal obligations and maintain security.
We do not sell or rent your personal data to third parties. However, we may share your information with:
Service Providers: Trusted third parties who help us deliver our services, such as payment processors and email providers.Legal Authorities: If required to comply with applicable laws, regulations, or legal processes.Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data.Regular security audits and updates.Access controls to restrict unauthorized access to your information.
While we take reasonable precautions to safeguard your data, no method of transmission or storage is 100% secure.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
As a user, you have the following rights concerning your personal data:
Access and Correction: Request access to the information we hold about you and correct inaccuracies.Data Portability: Obtain a copy of your personal data in a portable format.Withdrawal of Consent: Withdraw your consent for data processing at any time, subject to legal obligations.Complaint Filing: Lodge a complaint with the appropriate data protection authority if you believe your rights have been violated.
We use cookies and similar tracking technologies to enhance your user experience and gather analytics. You can control cookie preferences through your browser settings.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of our services constitutes acceptance of the updated terms.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Flow21 Systems™